Returns & Refunds

Our policy lasts 7 days. If 7 days have gone by since your purchase, we cannot guarantee you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require an invoice or proof of purchase.


There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery


Refunds


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds


If you havenít received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If youíve done all of this and you still have not received your refund yet, please contact us at info@discoverprohunter.com.


Exchanges


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@discoverprohunter.com.


Gifts


If the item was marked as a gift when purchased and shipped directly to you, youíll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasnít marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


Shipping


To return your product, you should send us an email at info@discoverprohunter.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We donít guarantee that we will receive your returned item.